Tele – Sell
Not every sale is a sale that requires a field agent, sometimes and usually you can make some of the sales by phone. Of course, this sale depends on the type of service or product purchased. Excellent BD will provide telephone sales agents to take care of closing the sale. The agent’s responsibility is to answer calls, make polo calls, and manage all stages of the sale until the transaction. The uniqueness of our service is that you get one sales representative working on your sales and the agent does not change.
Over the years Excellent BD’s expertise has evolved also to telephone sales. We understood and saw in reality that not every business requires a field agent; sometimes it is possible to make some of the sales by phone. Of course, this sale depends on the type of service or product purchased and the scale of the deal.
Excellent BD will provide telephone sales agents who will allocate sales leads from different marketing platforms that the customer decides on (special products or services can be done by tele-sell, customer initiated calls for example). The agent’s responsibility is to manage all sales process under the customer’s brand which includes:
Telephone response of interested potential clients
Making follow up calls
Up-sale if there is an opportunity
The uniqueness of our service is that our client gets one sales representative whom he works with on his sales and the agent does not change. In that the phone agent obtains skill over time that helps him get more experience with that client thus improving his sale/closing ratio.
The tele-sale agent will study the product long before he starts the actual work, this way there will be no mistakes and the phone conversation can be fluent. The potential customers or returnees will know him and can return to some they know and develop a relationship with.
:This service is suitable for
Companies that have a field agent but also need to backup phone sales
Companies that most of their sales are made by telephone and want a company with the experience and expertise to manage the sales in order for them to concentrate on managing the growth of the business.
Businesses that want to increase closing percentages of transactions
Businesses that want to ensure that they do not miss a potential client.
An organization that understands that this sales and service center is the core of business success
An organization that wants satisfied customers because with our service no one is left behind